Guaranteed Cord Policy:  If for any reason you believe you have received less than the amount of wood you ordered we will give you the amount you can demonstrate you were shorted, plus an additional 10%! Claim must be received within 24 hours of delivery date/time.  A Mulch Team Member will come to your home and  measure the cu. ft. delivered to determine the difference between what was ordered and what you received.  We stake our reputation on delivering honest cords!